Shipping policy
At TWELVE, we are committed to delivering your favorite styles safely and conveniently to your doorstep. Please review our delivery charges and estimated delivery timelines before placing your order.
Delivery Charges
| Delivery Location | Delivery Charge |
|---|---|
| Inside Dhaka | BDT 70 |
| Outside Dhaka | BDT 100 |
Estimated Delivery Time
| Delivery Location | Estimated Delivery Time |
|---|---|
| Inside Dhaka | 48–72 Hours (2–3 Days) |
| Outside Dhaka | 72–96 Hours (3–4 Days) |
| During Promotional Campaigns | 7–10 Days |
Important Delivery Information
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Standard Delivery: Orders are generally delivered within the estimated timeframe based on the delivery location.
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Campaign Orders: During special sales, promotional campaigns, or high-demand periods, delivery may take approximately 7–10 days due to increased order volumes.
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Unexpected Delays: Delivery timelines may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.
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Delivery Charges: Shipping fees are based on the delivery location and will be displayed during checkout.
Need Assistance?
For any questions regarding your order or delivery, please contact TWELVE Customer Support through our official communication channels.
Thank you for shopping with TWELVE!
Fashion. Made For You.
