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- How do I place my order on Twelve website?
- Simply add your product to the shopping cart, enter your delivery
address, proceed to checkout and add your payment details. Your order would be placed
- Can I ship different items to different shipping addresses?
- You can only ship items to one shipping address.
- How do I check my order status?
- Simply log into your account and check the order status section.
- Do I have to sign up for an Twelve Clothing account to buy something at Twelvebd.com?
- Yes you’ll have to. You can simply sign up with any of your valid
- What forms of payment does Twelve Clothing accept for online purchase?
- You can make your payments in several ways
When will my credit card be charged?
- Direct Cash Payments (Cash On delivery).
- Credit / DEBIT cards.
- ROCJET etc.
What currency will my order be billed in?
- Your credit card bill will be charged in accordance with your bank who
provided your credit card.
Can I use Twelve Gift voucher as a mode of payment online?
- Your order will be billed in BDT
Can I change my billing address?
- No, our outlet gift vouchers cannot be used as a mode of online
payment. However, you can use online promo codes issued by us to get discounts on your
- Yes, you can change your billing address from the edit details section of your account.
- Choosing a selection results in a full page refresh.
- Press the space key then arrow keys to make a selection.